Here are the new features in version 1.73.0
Notifications – Location based on user preferences
From this version a major enhancement regarding the translation of notifications will be available.
The latter, in fact, will no longer be received by all users in the same language, but will be translated according to the preferences specified in the appropriate section of “My Profile”.
(fig 1.0)
Ticket – New fields “Closing date” and “Closed by”
Do I need to know who has closed a specific ticket and when?
Do I need to get this information about a series of reports in order to easily export from the Consultations form?
With the new update all this will become possible!
In fact, the fields “Closing date” and “Closed by” will be added, always visible on each ticket and, moreover, will be viewable as columns from the dedicated section of the Consultations module.
(fig 2.0 – 2.1)
Settings – Module revision and optimization
In order to optimise and modernise the whole system, several sections of the settings have been upgraded using new technologies. The interested sections, graphically revised and now faster and more intuitive, are:
- User list
- User Group
- Ticket status
- Ticket codes
- Cost center
- Cost types

